WARRANTY POLICY

WARRANTY POLICY.

- The product damage must be due to zippers and seams.

- Warranty validity: 60 CALENDAR DAYS (The warranty begins from the date of purchase, as determined by the invoice date).

-Sales guarantees through our online store only apply if the order is sent and reported to WhatsApp +57 3232232703 as soon as possible.

- Product in optimal hygienic condition.

None of the above will apply if improper use of the product is evident. Vursse will have the right to repair, replace, or, failing that, void the product warranty, following regulations established by the Superintendency of Industry and Commerce under the following conditions:

EXCLUSIONARY

• Scratches, scrapes, breakage of materials, as well as parts that make up the bag such as straps, flaps, zippers and hardware and other accessories of the bag caused by misuse of the product.

• Changes in color, tone and textures that are natural to the material of the bag.

• Folds or roughness caused by bending of the product.

• Products that have already been handled by leather workshops or other third parties, as well as damage caused by improper repairs and cleaning.

-The costs generated by shipping and handling the product must be assumed by the customer.